State Farm® Insurance Agent Lora Lunn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
BladeVixen
April 11, 2025
5
out of
5
rating by BladeVixen
"Ginger at Lora Lunn State Farm is great! It was my first time buying my own auto insurance, and Ginger (Gin) was patient with all of my questions and explained everything very clearly. She's so thoughtful that she also called to check in after we'd had the new policy for a few weeks to see if I had any new questions and if we were happy with the coverage. We are very happy with it! So if you're in the area and looking for insurance, go to Lora Lunn's State Farm agency and ask for Gin! ♥"
Brittany Carpenter
April 11, 2025
5
out of
5
rating by Brittany Carpenter
"Very helpful, great customer service!!! Very informative!! Really nice .."
Dusty Dorsey
April 8, 2025
5
out of
5
rating by Dusty Dorsey
"Super helpful and very patient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kyle Smith
March 26, 2025
5
out of
5
rating by Kyle Smith
"Gin is very helpful with helping me with all the questions and concerns I have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amber Hinshaw
March 25, 2025
5
out of
5
rating by Amber Hinshaw
"Everyone in the office is extremely helpful. They’re very responsive to emails or phone calls, and they do their best to make sure my family is covered for the best price. I highly recommend them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
John Glass
March 25, 2025
5
out of
5
rating by John Glass
"Ginger Ross does excellent customer service. Lora Lunn as well. Thank you for your assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Munderwood Underwood
March 21, 2025
5
out of
5
rating by Munderwood Underwood
"Gin has always helped me answer any questions or issues I've had. Definitely recommend Lora's office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bobby Wayne Musgrove
March 19, 2025
5
out of
5
rating by Bobby Wayne Musgrove
"Gin at State Farm is amazing! She and all the team always help me out and are so very friendly. They have amazing rates and the customer service is incredible! Thanks, Bobby Wayne"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ryann Arnall
March 18, 2025
5
out of
5
rating by Ryann Arnall
"Jen is the best! She is so sweet and very easy to work with we appreciate her so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roxana Cole
March 13, 2025
5
out of
5
rating by Roxana Cole
"Customer service is always outstanding! Always polite and quick to help. Highly recommended!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carol Buttery
March 12, 2025
5
out of
5
rating by Carol Buttery
"Been a State Farm customer for 20 plus years and anytime I have a question or concern Gin Ross is always quick to respond! Excellent customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
kayla crow
February 26, 2025
5
out of
5
rating by kayla crow
"Gin, is an amazing person! She will do anything to help me out! She always goes above beyond."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brittany Hurst
February 24, 2025
5
out of
5
rating by Brittany Hurst
"Ginger Ross is amazing. She helped set me up with a new account while understanding a complicated situation. She was very helpful and even knew what I would need for another issue a couple of months from now and provided the necessary information. Also, the most friendly experience I could have asked for and more."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
timothy neugin
February 24, 2025
5
out of
5
rating by timothy neugin
"My wife and I are fairly new customers to State Farm. When she had to file a claim, Janie was amazing to help guide us through the process and very helpful with the questions we had. Gin is normally the rep we talk to and she will go above and beyond to answer our questions or help us with changes on our policies that we need."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dana Johnson
February 21, 2025
5
out of
5
rating by Dana Johnson
"Every one in this office is great! They are always quick to assist us in any way that we need! They have "Customer Service" down!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Damien Cookson
February 13, 2025
5
out of
5
rating by Damien Cookson
"Gin was very helpful in explaining my policy details. She was able to lower my monthly payment and answered all of my questions. Very kind, knowledgeable staff!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cody Harris
February 12, 2025
5
out of
5
rating by Cody Harris
"Insured w/ phone call…great service, great people and great organization. Thank you Ginger, Laura, and Lora….State Farm customer for life."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nathan Lighthizer
February 11, 2025
5
out of
5
rating by Nathan Lighthizer
"amazing job! great customer service!"
We responded:
"Thank you so much for the 5-star review Nate! We really appreciate you and all your support. Let me know there is anything we can do for you! "
Garland Jenkins
February 11, 2025
5
out of
5
rating by Garland Jenkins
"Gin Ross is amazing. She goes above and beyond to help my dad. He is older and doesnt have email so she will message me when there is something she needs from him. He likes that as well. He tells me to tell her Thank You!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rick Martin
February 10, 2025
5
out of
5
rating by Rick Martin
"Ginger has been the best insurance rep we have ever had! She is always there when we have questions and has an easy conversation style that never feels rushed or false."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rick Kelly
February 10, 2025
5
out of
5
rating by Rick Kelly
"Excellent"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
lacey earp
February 9, 2025
5
out of
5
rating by lacey earp
"We are new customers to State Farm and dealt with Gin. We insured several autos with her and she was very patient answering all questions we had. We look forward to working with her more in the future."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Michelle Sisson
February 3, 2025
5
out of
5
rating by Michelle Sisson
"We have used state farm for several years, the last 3months have been a struggle for our family and Gin one of the ladies that works their has helped us out to get back on track, she has called to check on us and I appreciate that kind of caring and compassion. We will continue to use state farm!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Leslie Bridges
January 29, 2025
5
out of
5
rating by Leslie Bridges
"Lora's office has always provided stellar service. We are a small business with a lot of vehicles. Ginger is very responsive and timely in her communication with us. It is wonderful to have that one on one relationship with the agents in this office."
We responded:
"Thank you for your 5-star review Leslie! My State Farm team and I are happy to be your good neighbor and I've enjoyed watching your family grow with ours over the years. Thank you so much for your business!"
Lindsay Simmons
January 20, 2025
5
out of
5
rating by Lindsay Simmons
"MACK Little is with Lora now, he literally the best agent I have ever had! Very professional, will get back with you stat. I have speeding tickets and he still got me the lowest price for full coverage. His customer service is by far the best. I’ve bought cars from the auto auction and sent him the vins for the best quote and he got back to me before the car went up on the auction block. I’m telling yall he’s worth the call to get your insurance lowered! GO SEE MACK!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"